Service

Maintenance

Product Warranty for Shot Blasting and Sandblasting Machines

Thank you for choosing our products. We are committed to providing high-quality machinery for surface cleaning. Our warranty reflects our confidence in the durability and performance of our equipment.

Warranty Coverage:

Our products are covered by a [1year/12mothes] warranty from the date of purchase. This warranty covers manufacturing defects and faults in materials.

Exclusions:

1. Normal wear and tear.

2. Damage caused by misuse, negligence, or unauthorized modifications.

3. Failure to follow the provided operating and maintenance instructions.

Claim Procedure:

If you believe your product is experiencing an issue covered by warranty, please contact our customer service at [info@dx-blast.com] with the following information:

1. Proof of purchase

2. Description of the issue

3. Clear photos or videos illustrating the problem

Repair

Maintenance for Optimal Performance

Regular maintenance is essential to ensure the longevity and efficiency of your shot blasting or sandblasting machine.

Cleaning:

Regularly clean the machine to prevent abrasive buildup. Follow the user manual for specific cleaning instructions.

Lubrication:

Keep all moving parts well-lubricated according to the recommended schedule in the user manual.

Inspections:

Periodically inspect hoses, nozzles, and other components for wear or damage. Replace any worn parts promptly.

Warranty Policy

Our Commitment to Quality and Satisfaction

We stand behind the quality of our products. Here's an overview of our warranty policy:

1. Duration: [1year/12mothes] from the date of purchase.

2. Coverage: Manufacturing defects and faults in materials.

3. Conditions: Proper use and adherence to maintenance guidelines.

4. Claim Process: Contact our customer service with proof of purchase and relevant details.

After-sale Service

Dedicated to Your Satisfaction

Our commitment to customer satisfaction goes beyond the point of purchase. Our after-sales service includes:

1. Technical Support: Our team of experts is available to assist with any technical queries or concerns.

2. Spare Parts: Easily order genuine spare parts to keep your equipment in top condition.

3. Training: Access training materials and sessions to optimize the use of your machinery.